Shipping Policy

First of all, we would like to thank every customer for their trust and support. We have been paying attention to every order of yours, and will update every step of the dynamics in time through system emails. We hope that every customer can check your emails in time. If you have any questions about the order, please feel free to contact our online customer service. The following are some of the issues you are more concerned about:

1. Order processing time

Under normal circumstances, each order usually takes 1-3 working days to confirm and prepare your product, because we need to ensure that the product style and functional tests are normal before arranging the shipment.

2. Shipping logistics method and delivery time

We support shipments from all over the world. Our cooperating logistics providers include: DHL, EMS, USPS, Royal Mail, Yadex, etc.

Under normal circumstances, the logistics transportation time is 5-15 working days after shipment. (The following exceptions: bad weather, local customs policy, or peak season warehouse explosion requires queuing)

3. Order logistics tracking number

Each package will have a tracking number. Our system will automatically notify each customer of the corresponding tracking number and logistics provider by email. Please check the email in time. Logistics information is usually updated within 1-3 days after receiving the tracking number. If there is any delay, please contact our online customer service.

4. Order shipping costs

Due to the distance of each order's delivery address, our store has a corresponding logistics cost calculation system, which will give the corresponding cost according to your city and country. Please refer to the actual order page. For wholesale orders, we provide free shipping service, welcome to contact our online customer service for consultation.

All orders guarantee landed cost (no additional charge at delivery), please rest assured to order.

Special statement: The specified logistics method is not supported. If there is a delay in delivery, please don't worry, feel free to contact customer service for help.